1. What Hello China Go provides

Hello China Go provides human travel support for international travelers planning trips to China. This may include help reviewing flights, hotels, routes, timing, and practical travel questions.

2. Not an instant booking platform

Our website is not an instant airline, hotel, or ticket checkout platform. Submitting a request does not guarantee availability, price, booking, reservation, or confirmation.

3. Third-party providers

Flights, hotels, transfers, tickets, and other travel services may be provided by third parties. Their prices, rules, cancellation policies, baggage rules, refund terms, and availability may change.

4. Traveler responsibility

You are responsible for checking passport validity, visa requirements, entry rules, travel insurance, health requirements, and any official government guidance that applies to your trip.

5. Information accuracy

Please provide accurate names, dates, contact details, routes, and traveler information. Incorrect information may cause delays, price changes, or booking issues.

6. Payments and bookings

If a paid service or booking is offered, the specific price, payment method, cancellation terms, and booking conditions should be confirmed before payment. No booking is final until explicitly confirmed.

7. Request status pages

Private status links are provided for convenience. Do not share them publicly. We may update, close, or remove request records when appropriate.

8. No legal, immigration, or official advice

We may share general travel information, but we do not provide legal, immigration, tax, medical, or official government advice.

9. Website changes

We may update website content, services, forms, emails, and these terms as the project develops.

10. Contact

If you have questions about these terms, please contact us through the Contact page.

These terms are a practical starter version for an early-stage website and should be reviewed before full commercial launch.