Hello China Go respects your privacy. This page explains what information we collect when you use our website and how we use it to respond to your China travel request.

Information we collect

When you submit a form, we may collect your name, email address, phone or WhatsApp number, nationality, travel dates, route, traveler count, budget range, and message details. We may also store the page where the request was submitted and the time of submission.

How we use your information

We use your information to review your request, contact you, prepare travel support, send confirmation or update emails, and maintain your private request status page.

Private status links

After submitting a request, you may receive a private status link. Anyone with that link may be able to view the request status and customer-facing notes, so please do not post it publicly.

Email and service providers

We use WordPress and email delivery tools to process requests and send messages. Your email provider and our email delivery provider may process email metadata as part of normal email delivery.

Data retention

We keep request information for as long as needed to respond to your inquiry, manage the service relationship, maintain records, and improve our process. You may ask us to delete or correct your request information.

Cookies and analytics

Our WordPress website and plugins may use cookies for basic site functionality, security, forms, login sessions, or analytics if enabled later.

Contact

If you have privacy questions, please contact us through the Contact page.

This policy is a practical website privacy notice, not legal advice. It should be reviewed before full commercial launch.